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WATI raises $23M series B funding round, powering WhatsApp for businesses


Over 2 billion people around the world use WhatsApp to communicate everyday things and it’s little wonder that businesses are taking to the messaging platform to support their customers where they feel most comfortable. Helping them supercharge this approach, customer and sales engagement tool WATI (which stands for ‘WhatsApp Team Inbox’) is today announcing a $23M series B funding round to scale the team and product and reach more businesses globally. The funding round was led by Tiger Global with participation from existing investors Sequoia Capital India & Southeast Asia, as well as new investors DST Global Partners and Shopify. This marks Shopify’s first venture investment in a startup operating in the Southeast Asia region. This series B comes hot on the heels of a $8.3M series A round 10 months ago; in total, WATI has raised over $35M since 2020. WATI enables companies to have scalable, yet personalised, conversations with an easy-to-use customer engagement software that is built on WhatsApp’s Business API. WATI’s vision is to help businesses meet their customers where they are – on messaging platforms – so they are always accessible, personalised, and can engage in real time. Through the WATI platform, SMBs can send personalised notifications from their system in a programmatic way through WATI’s API. They can also support their customers through a collaborative team inbox with multiple agents, smart routing, canned responses, data tagging, and analytics. Many of these interactions can be automated through low-code workflow builders and chatbots. Bianca Ho, Co-Founder at WATI, commented: “It’s been an exciting 2022 at WATI culminating with this new funding round. We doubled down on our product with more automations, making it a seamless digital tool and must-have for any business. We went vertical in our approach and created integrations and partnerships with Zoho, Shopify, Google Sheets among others to really help scale growth and sharpen the product. The team has grown, revenue and customer numbers have doubled and now we look to scale the business, operations, teams around the world.” This year, WATI has grown its remote-first team by 50%, attracting leaders from Twitter and Freshworks. Revenues and customer growth have doubled in the past 12 months as users find ROI in both time saved and increased revenue from automated workflows connected to eCommerce platforms and CRMs. WATI has over 6000 customers across 78 countries including SMBs providing domestic house cleaning services to schools, tutorial centres, medical institutions and ecommerce, Shopify stores and many more. Ken Yeun g, co-founder at WATI, added: “The business messaging market has grown enormously. Meta estimates that around a billion people per week communicate with a business or service account across WhatsApp, Messenger and Instagram. This insight is critical for what’s happening now and what’s coming ahead. About 40% of Meta’s advertisers globally - over 4 million businesses - use click-to-message ads, which redirect people from Facebook or Instagram into one of Meta’s messaging products to chat with a business. WATI is well placed to service this demand and beyond.” With additional funding, WATI will continually scale the team and invest in the product stack for low-code automation encouraging wider adoption of digital tools. WATI plans aggressive go-to-market plans in emerging markets, such as Latin America and Southeast Asia. Founders Bianca Ho and Ken Yeung started working together in 2016 with Clare.AI creating omni-channel AI digital assistants for large Asia enterprises. In 2020, they launched WATI to help SMB with a self-service, low code product on the WhatsApp Business API. Bianca has worked at Zendesk. Ken was a lead application developer for SaxoTraderGO, a cloud based trading platform that offered clients access to 37 stock exchanges. About WATI Founded in 2020 in Hong Kong, WATI helps companies have personalised conversations with customers at scale with an easy-to-use customer engagement software that’s built on WhatApp’s Business API. For further information visit: About Tiger Global Management Tiger Global Management, LLC is an investment firm focused on private and public companies in the internet, software, and financial technology sectors. Since 2001, Tiger Global has invested in hundreds of companies across more than 30 countries, including investments ranging from Series A to post-IPO. The firm aims to partner with dynamic entrepreneurs operating market-leading companies in its core focus areas. Tiger Global's investments have included, UiPath, Stripe, Databricks, Bytedance, Snowflake, Facebook, Alibaba, Procore, Chime, Blend, Peloton, Attentive, LinkedIn, Flipkart, and Toast. Contact Details WATI Bilal Mahmood +44 7714 007257 Company Website

October 26, 2022 07:00 AM Eastern Daylight Time

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Public Relations Global Network Expands Asia-Pacific Presence with Addition of New Zealand Agency Alexander PR

Public Relations Global Network

Following its 2022 Asia Summit Conference and Fall Member Meeting in Singapore, the Public Relations Global Network (PRGN) announced today it has added New Zealand-based Alexander PR Ltd. to its global network, enhancing its ability to serve clients throughout the world. Following the addition of five new member agencies earlier this year, the latest move marks the 30 th anniversary of the global agency network, further expanding its presence in the burgeoning Asia-Pacific region. The addition raises the number of member agencies in the network to 53 and adds local PR and communications expertise in the southwest Pacific area from Alexander PR’s office in Auckland, New Zealand. The newest PRGN member, Alexander PR, is a full-service public relations agency specializing in reputation management. The firm assists boards, CEOs, business owners and marketing decision makers with reputation, strategy, content and commercial opportunities. “New Zealand’s Alexander PR is a global leader in public relations,” said PRGN President David Fuscus. “Under the leadership of Kate and Dwayne Alexander, the firm serves a stellar client base with innovative and pioneering communications. The Public Relations Global Network is proud to welcome Alexander PR as the 53 rd member of the world’s leading public relations network.” “Joining the global PRGN family is a significant milestone for us and one that we know will benefit both our team and clients,” said Kate Alexander, co-founder of Alexander PR. “We pride ourselves on client service and results within a collaborative, supportive company culture, all of which is rewarded by longevity and tenure – a number of clients and staff have been with us for more than 15 years. Having established a reputation for award-winning work in New Zealand and internationally, we are greatly looking forward to expanding our global footprint and working with like-minded peers in the Public Relations Global Network.” In addition to joining PRGN, Alexander PR added another three accolades to its 11 international awards at the SABRE Awards Asia-Pacific 2022 held in Singapore earlier this month, including the coveted Diamond SABRE Award – CEO of the Year (Rhiannon McKinnon) – Addressing gender equity through financial wellbeing – Kiwi Wealth with Alexander PR; Geographic – Global (led out of Asia-Pacific with work in other regions) – Changing the world with the 4 Day Week – 4 Day Week Global with Alexander PR; and Best Micro Asia-Pacific Agency to work for – Alexander PR. Founded in 2005, the team led by experienced communication veterans Kate and Dwayne Alexander, Alexander PR is best known locally for its strategic crisis, issues and reputation management as well as for numerous national and international campaigns. Among its most notable clients, alongside 4 Day Week Global, Kiwi Wealth, and HERA, are trustee company and philanthropy management leader Perpetual Guardian, life insurer Partners Life, property data and analytics provider CoreLogic New Zealand, accommodation group Sudima Hotels, multinational energy and automation digital solutions specialist Schneider Electric New Zealand, Crimson Education, Cambridge Assessment International Education and a dozen other global stock exchange listed firms. About the Public Relations Global Network Founded in 1992 by a group of visionary public relations leaders, with approximately 1,000 professionals in 62 locations, PRGN is one of the world’s largest international public relations networks.PRGN partners are independent, local, owner-operated public relations and marketing communications firms that share expertise and resources, while providing broad-based comprehensive communications strategies to clients worldwide.Companies or organizations interested in the services of PRGN’s local agency network can visit the Agency Directory or contact PRGN’s executive director Gábor Jelinek at for more information.Independent agencies interested in joining the network can visit the member recruitment section of the PRGN website for more information or email its membership chair, David Wills, Senior Vice President of Media Profile, at About Alexander PR Alexander PR and The Content Place assist boards, CEOs, business owners and marketing decision makers with reputation, strategy, content and commercial opportunities. We are a New Zealand-based, full-service public relations agency with global reach, specialising in reputation management. Having established a record of high performance and market-leading results in a global landscape, Alexander PR combines traditional public relations expertise with forward-thinking digital marketing and content creation strategy to help clients achieve their bottom-line objectives. We specialise in building media relationships and achieving results in earned, owned, and sponsored media to enhance our clients’ reputations. With a sound understanding of what makes a business tick, the team at Alexander PR brings its specialist knowledge and profile-building experience to the partnership to achieve real, measurable outcomes for clients. Whether it is quality media coverage, brand positioning or ad-hoc crisis communication you need, the team has the know-how and expertise required. For more information on the services we offer, refer to our services page. The Alexander PR team provides comprehensive 24/7 crisis and issues management services and expertise. Our professionalism, relationships with media and industry experts, confidential support, and years of experience in crisis management across all sectors are the tools we use to protect clients, their reputations, and their businesses. Learn more at Our comprehensive services include specialist content marketing curator The Content Place, a separate division of Alexander PR and a full-service content marketing and book publishing provider which supports clients’ objectives for achieving targeted media wins in their desired channels and platforms. The Content Place provides access to the best business, tech, financial and consumer writers, videographers and photographers in New Zealand. We have built relationships with these quality people over many years and can help you create, share your story, and achieve business outcomes. We are your content marketing place. Learn more at Contact Details Public Relations Global Network (PRGN) Gabor Jelinek +36 30 162 8910 Company Website

October 24, 2022 09:04 AM Eastern Daylight Time

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HoneyQuote and The Zebra Partner to Offer More Homeowners Insurance Options in Florida


HoneyQuote, a Florida-based digital insurance agency, has entered into a strategic distribution partnership with The Zebra, a leading insurance comparison site based in Austin, Texas. This partnership will provide consumers more options to obtain homeowners insurance in Florida, one of the costliest and most arduous insurance markets. “We’re thrilled to be partnering with The Zebra, a category-defining company in our industry, in transforming how difficult-to-place risks in our home state of Florida are bought and sold,” said Freddy Seikaly, Head of Partnerships at HoneyQuote. Collectively with The Zebra, HoneyQuote will continue to scale rapidly across Florida as they offer the quickest quote-to-bind solution in the state, representing national, insurtech, and regional carriers - many of which they have brought online for the first time. “Florida homeowners face immense challenges to secure appropriate and adequate property insurance for their needs,” said Scott Montgomery, Director of Business Development at The Zebra. “Our partnership with HoneyQuote is an exciting opportunity to expand and help more people seamlessly get the coverage they need from top carriers.” The Zebra launched its homeowners insurance product in December 2019 and has been a resource in advising Florida residents to navigate and understand the rapidly changing homeowners insurance environment. The Zebra is proud to work with the leading national and regional homeowners insurance carriers and offer a variety of coverage options to property owners in Florida. About HoneyQuote HoneyQuote is a digital insurance agency powered by a proprietary search engine allowing clients to compare and purchase insurance coverage in an online marketplace. HoneyQuote’s products include homeowners and flood insurance across 30 of the top insurance carriers. For more information, visit About The Zebra The Zebra is the nation’s leading independent insurance comparison site. With its dynamic, real-time quote comparison tool, consumers can identify insurance companies with the coverage, service level, and pricing to suit their unique needs. The Zebra compares multiple insurance companies and provides agent support and educational resources to ensure consumers are equipped to make the most informed decisions about their home and auto insurance. Headquartered in Austin, Texas, The Zebra has sought to bring transparency and simplicity to insurance shopping since 2012 -- it’s “insurance in black and white.” For more information, visit Contact Details David PR Group John P. David +1 305-724-3903

October 24, 2022 08:00 AM Eastern Daylight Time

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NASDAQ: $SOPA Seeks to Strengthen Their Ecosystem 💪 Interview With Indonesia's GM, Patrick Soetanto

Society Pass Incorporated

Contact Details Dennis Nguyen: Founder, Chairman & CEO +1 877-440-9464 Company Website

October 21, 2022 12:15 PM Eastern Daylight Time

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VideoXRM Gets Your B2B Video Found


VideoXRM, a B2B content distribution and discovery platform, launched its beta site today with a commercial launch slated for January 2023. VideoXRM merges the superior communications power of rich media with granular searchability to bring global exposure to video and rich media assets. VideoXRM is the launch brand and new corporate name for this cloud-hosted platform developed over two and a half years as Issuer Pixel. VideoXRM is a scalable media discovery platform leveraging proprietary indexing structures, industry taxonomies and search engine technology that lets content providers upload and individually index their rich media assets to be easily found. Industry Problem – B2B video is hard to find with precise results, which limits its value and potential. It’s either siloed on millions of corporate websites or buried on consumer video portals. Irrelevant results from conventional text searches create frustration rather than solutions. 59% of executives prefer video to reading text. 81% of businesses use video as a marketing tool. 82% of consumer internet traffic will be video by 2022 Global corporate video investments exceed $20K per company, per year - but these assets are hard to locate. Solution – VideoXRM’s patent-pending technology uses highly sophisticated indexing and search technology to make unstructured video content easily discoverable with precision. This new ecosystem delivers huge value to searchers and content providers as businesses increasingly tap the power of video and rich media to differentiate their value and to reach new audiences. The platform is ideal for company-to-company and company-to-customer engagement, news media, researchers, supply chain and procurement managers, M&A sourcing, partnering and benchmarking. VideoXRM has the “Last Mover” advantage in the video and audio sharing industry, bringing structure, searchability, distribution and intelligence to rich media investments. About VideoXRM ( ) VideoXRM is a global, searchable video and audio sharing and networking platform connecting corporate rich media content with all potential stakeholders. The platform and smart search technology creates value and knowledge from mountains of unstructured digital media, delivering greater ROI from content investments. VideoXRM’s mission is harnessing the enhanced communicative power of rich media through a new distribution and discovery paradigm. VideoXRM was Co-founded by David N. Baker, who formed Revere Data LLC (Sectorbase) which was acquired by FactSet Data Systems, Inc. His Co-founders are Vadim A. Tarasov, Byron Kwok and David Guzy. Contact Details Catalyst IR David Collins +1 212-924-9800 Company Website

October 20, 2022 02:17 PM Eastern Daylight Time

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CloudWerx Announces Infrastructure Services Specialization in Google Cloud Partner Advantage Program


CloudWerx, a full-service enterprise cloud consulting firm, announced today that it has achieved the Infrastructure Services Specialization in the Google Cloud Partner Advantage program. A Google Cloud Premier Resell and Service Partner and a fast-growing North American partner, this specialization proves CloudWerx’s expertise in building customer infrastructure and workflows on Google Cloud. Google Cloud Partner Advantage provides organizations with qualified partners that have certified experience in successfully delivering Google Cloud solutions. Organizations that have achieved the Infrastructure Services Specialization — the highest technical designation a partner can earn — have demonstrated technical proficiency, industry expertise, and proven success using Google Cloud infrastructure solutions and services. “We are excited to be aligned with the open source, open community culture at Google Cloud,” said Jason Geis, Co-Founder and CEO of CloudWerx. “Our Digital Native customers that want to take advantage of the open source community and best-of-breed security are migrating to Google Cloud.” “Google Cloud specializations highlight the proficiency required to deliver technical competencies and support to customers,” said Derrick Thompson, Global Head of Partner Differentiation, Google Cloud. “Achieving this specialization is evidence of CloudWerx’s commitment to providing customers with the expertise they need to build and modernize their infrastructure workloads on Google Cloud.” CloudWerx chose to be an exclusive resell and service partner of Google Cloud because of the innovation, customization, collaboration, and flexibility Google Cloud offers its customers when it comes to building optimized and secure cloud infrastructures. To learn more about CloudWerx’s Google Cloud Infrastructure deployment process, please visit About CloudWerx CloudWerx is an engineering-focused cloud consulting company that provides the most elite technology resources to solve the toughest challenges. Maintaining 100 percent customer retention and a commitment to 11/10 technical, account and customer service, the CloudWerx team has unique experience working in some of the most complex cloud environments at scale and can help your business accelerate with confidence. Please visit to learn more. Contact Details CloudWerx Betsy Reed +1 206-999-3517 Company Website

October 20, 2022 11:00 AM Pacific Daylight Time

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What are Americans’ Favorite Halloween Treats?


A video accompanying this announcement is available at: Spooky, ooky, creepy and crawly? It must be Halloween – and this year, 93% of Americans intend to celebrate in a big way with plans to enjoy their favorite chocolate and candy treats, according to a recent survey from the National Confectioners Association. Whether consumers are enjoying new and innovative offerings or classic candy corn, confectionery is an iconic part of the season’s celebrations. No matter how you plan to celebrate the Halloween season, there’s no doubt that chocolate and candy play a major role in the holiday celebrations. Whether you’re going to a Halloween party, welcoming trick-or-treaters or even just enjoying a little treat for yourself, Halloween treats are a key piece of the season. This Halloween season is even sweeter because America’s chocolate and candy companies delivered on their commitment to help consumers manage their sugar intake by providing more transparency, choice and portion guidance options. 85% of chocolate and candy sold today comes in packaging that contains 200 calories or less per pack. That number includes individually wrapped products or multipacks that contain smaller packages inside – the perfect size for the 97% of Americans who say they welcome trick-or-treaters with chocolate and candy. The Halloween season brings people together. Sharing treats is a perfect way to connect with others – especially as people are looking for more moments of celebration than ever before. To help Americans navigate the Halloween season while enjoying their favorite treats, NCA has a robust set of resources available at, where consumers can find tricks for treating in 2022, including safety tips, history lessons and fun facts about the season. To join the conversation on social media, use #HalloweenTreats, and follow NCA on Facebook, Twitter and Instagram. Happy Halloween! About the National Confectioners Association (NCA): The National Confectioners Association is the leading trade organization for the U.S. confectionery industry, which generates more than $37 billion in retail sales each year. Making chocolate, candy, gum and mints, the industry employs nearly 58,000 workers in more than 1,600 manufacturing facilities across all 50 states. NCA advocates for an environment that enables candy makers to thrive and work to ensure that chocolate and candy are celebrated for their contributions to culture, society, the economy and everyday moments of joy. Learn more at or follow NCA on Facebook, Twitter and Instagram. Contact Details YourUpdateTV +1 212-736-2727

October 20, 2022 11:13 AM Eastern Daylight Time

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CSG Forte Combats Fraud with Launch of End-to-End Authorization Solution, CSG Forte Authenticate


CSG Forte, a CSG (NASDAQ: CSGS) company and the expert in processing and making automated clearing house (ACH) payments more secure and reliable, today launched CSG Forte Authenticate. To be successful, merchants need lock-tight authentication capabilities that effectively reduce the risks of fraud and automate their processes. Authenticate is an end-to-end payments security solution that empowers merchants across verticals to seamlessly verify account owner ACH payments and reduce the risk of fraud. “At a time when fraud is surging, it is not a matter of if, but when fraud occurs. From customer convenience to ease of acceptance, CSG Forte Authenticate gives merchants the ability to process ACH payments with confidence, securely and reliably,” said Jeff Kump, head of payments, CSG Forte. “CSG Forte continues to modernize our platform to reduce time to activation, ensure that businesses get paid on-time with accuracy and introduce new products that meet evolving customer demands. We’re proud to be industry leaders in helping merchants combat fraud.” According to “The State of Retail Payments in 2022” from Forrester Research, Inc., September 2022, “improving security (fraud, management encryption) jumped to the top of the list of online initiatives, with a significant 42% of retailers including it on their list of priorities.” With CSG Forte Authenticate at the center of ACH payments, an insurance company can reduce fraudulent deposits and increase customer loyalty and trust by depositing a check into the account owned by the person they are writing the check to. With CSG Forte Authenticate, businesses can: Reduce fraud or potential losses, establish a secure financial transaction relationship and improve overall profitability Ensure validated and non-failing inputs to the processor/network, to drive increased acceptance rates Catch errors in the early stages of a transaction and prevent transaction delays, to deliver increased customer satisfaction and loyalty Based on the Merchant Risk Council, the volume of ACH transactions has grown by over 50% in less than a decade, which indicates that ACH payments are a growing segment of the modern payments landscape. CSG Forte’s expertise in same-day ACH technology allows merchants to fuel growth by receiving funds quicker and at a lower price than working with other payment processors. For more information about CSG Forte Authenticate, join us at Money 2020 in Las Vegas #3-222 (Venetian Tower) or visit # # # About CSG Forte CSG Forte, a CSG company, delivers scalable digital payments for smarter and faster business growth. Our world-class, award-winning technology offers a unified end-to-end payments platform that easily adapts to changing needs and empowers companies to transform their payments operations into a competitive business strategy. With CSG Forte, companies can process omnichannel payments and offer agnostic payment acceptance, shifting payments from a line-item expense to a profit center. CSG Forte manages billions of payments annually for over 81,000 merchants across government, telecom, insurance, and other industries. CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. Our customer experience, billing and payments solutions help companies of any size make money and make a difference. With our SaaS solutions, company leaders can take control of their future, and tap into guidance along the way from our more than 5k-strong experienced global CSG services team. Want to learn more about how to be a change maker and industry shaper like our 1,000-plus clients? Visit to learn more. Copyright © 2022 CSG Systems International, Inc. and/or its affiliates (“CSG”). All rights reserved. CSG® is a registered trademark of CSG Systems International, Inc. All third-party trademarks, service marks, and/or product names which are referenced in this document are the property of their respective owners, and all rights therein are reserved. CSG Contacts Jordy Spitale Public Relations +1 (504) 615-8820 John Rea Investor Relations +1 (210) 687-4409 Contact Details Tammy Hovey +1 917-520-2751 Company Website

October 20, 2022 07:25 AM Mountain Daylight Time

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Power Digital Appoints Digital Marketing Veteran Christopher Hansen as Chief Client Officer

Power Digital

Power Digital, the leading tech-enabled growth marketing firm that ignites revenue and brand recognition for companies around the world, today announced the appointment of Christopher Hansen as Chief Client Officer (CCO). He will lead the development of Power Digital’s client portfolio, driving an enhanced client experience. Hansen is a veteran of the digital marketing industry, bringing over two decades of mastery in digital media, advertising and marketing technology with proven business management and M&A experience. Most recently he served as Senior Vice President at 3Pillar Global after previously working as Senior Vice President at Zeta Global. Prior to that, he operated as Chief Operating Officer at IgnitionOne, President at Netmining, Senior Vice President at 360i, and Director at 24/7 Real Media. “Power Digital’s unique position, combining technology with an outstanding team of creative, data-centric growth specialists, is a huge industry differentiator,” said Hansen. “Today, marketers need to think beyond tactical execution and own strategic business outcomes. Power Digital is there to support by focusing on delivering high-level growth and retention strategies that help our clients achieve their most important business goals.” “Chris’s experience in technology-led marketing is unmatched and we’re thrilled that he’ll be joining our team as Power Digital’s first Chief Client Officer,” said Jeff Mason, President at Power Digital. “We have no doubt that Chris will implement transformational marketing approaches that harness our technology for clients to reach even higher levels of success.” Power Digital continues to drive rapid expansion with over four acquisitions in the last three years and aggressive plans in 2023. The growth marketing firm ranked among Inc. 5000’s list for companies winning in a challenging and unpredictable global landscape––seeing 412% year-over-year growth, and a 91% client and team retention rate. Additionally, Power Digital was recently named in Inc.’s Best Places to Work. To learn more about Power Digital, please visit About Power Digital: Power Digital is a tech-enabled growth firm––at the intersection of marketing, consulting & data intelligence––igniting revenue and brand recognition for leading and emerging companies around the world. At the heart is proprietary technology, nova, which analyzes businesses through first-party data, simplifying investment planning for marketing and diligence in M&A––putting marketers in a strategic seat at the table––and providing value in unparalleled ways. Managing billions in media, Power Digital’s dynamic team––of consultative marketers, creatives, analysts and technologists––challenge traditional ways of planning and measurement through meticulous testing and data science across each milestone of the customer journey. Discover more at Contact Details North 6th Agency for Power Digital Kevin Pryor Company Website

October 20, 2022 09:05 AM Eastern Daylight Time

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