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Agora Data Introduces First-Ever Reducing Rate Line of Credit

Agora

Agora Data, inventor of the first crowdsourced securitization for the Buy Here Pay Here industry, launches another financing innovation with the first-ever reducing interest rate line of credit. This new product offers unlimited borrowing capacity, the lowest interest rates, and the highest advances. It provides Buy Here Pay Here dealers and small to mid-size finance companies the ability to exponentially grow and compete. Agora's game-changing approach to funding addresses an immediate need in the marketplace and allows entrepreneurs to access the same borrowing advantages as mega-sized dealers. The Buy Here Pay Here industry has traditionally struggled to obtain capital at affordable interest rates, and by removing restrictive barriers and utilizing data-driven metrics, dealers are gaining the freedom and resources to realize exponential growth. With AgoraCapital's reducing rate line of credit, dealers start benefiting from the interest savings and generous advances as soon as approved. Over time, interest rates decrease while other advantages increase, such as no personal guaranty or recourse, flexibility to draw cash as needed as well as no origination or unused line fees. AgoraCapital is designed to support revenue-generating functions and empowers dealers to better manage their portfolios, operate with confidence, and gain market share. "Agora is already making a positive difference for the BHPH industry by helping our members strengthen their financial footing and realize unprecedented growth, knowledge, ability to compete and ultimately build wealth," Steve Burke, CEO of Agora Data, said. "With AgoraCapital, we remove the obstacles dealers confront in traditional lines of credit and empower them with the same secret sauce enjoyed by larger national dealer groups. Agora's innovative, best-in-class financing options and robust data analytics is leveling the playing field for an underserved and underbanked industry." About Agora Data, Inc: Agora Data's platform delivers a suite of tools to empower Buy Here Pay Here dealers and finance companies to finance their subprime customers. Agora's family of auto finance products provides a wide range of critical funding paths so originators can obtain the cash they need to fuel growth, compete, and build wealth. Powered by patent pending technology, originators now have access to robust data analytics and planning resources to help optimize the performance of their portfolio. Agora Data made history by closing the first-ever Crowdsourced Subprime Auto Securitization in 2020 and followed that up with its second transaction in early 2021. For more information, visit agoradata.com or contact us at 877-592-4672. Contact Details Shelly Vandeven +1 682-282-4130 media@agoradata.com Company Website https://agoradata.com/

November 17, 2021 09:03 AM Eastern Standard Time

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Comcast Increases Xfinity Internet Speeds in Houston

Comcast Houston

Comcast has increased speeds for its highest-residential speed tier for Xfinity Internet – Gigabit Pro – providing an extra boost for both current and new customers in Houston. Beginning this month, Gigabit Pro speeds will increase from 2 gigabits-per-second (Gbps) upload and download speeds to 3 Gbps symmetrical speeds nationwide. Xfinity is the country’s largest Gigabit network, delivering speeds faster than a Gig. Gigabit Pro uses enterprise-grade, fiber-based ethernet technology to make it possible for Xfinity Internet customers to receive symmetrical multi-gigabit speeds so you can stream or game in 4K in multiple rooms in your home. “Faster speeds will give Xfinity customers added capacity to power all their connected devices, in addition to the cybersecurity protection, in-home WiFi controls, and wall-to-wall WiFi coverage Xfinity already provides customers,” said Demian Voiles, Vice-President of Sales and Marketing, Comcast Houston Region. In addition to delivering the fastest speeds, Comcast provides unmatched value to Xfinity Internet customers through: Superior WiFi coverage – WiFi coverage with the xFi Advanced Gateway that is WiFi 6-capable and can deliver speeds faster than a gig, and xFi Pod s, which together creates a mesh network that reaches every corner of the home. Control connected devices – Using the Xfinity app, customers who lease an xFi Gateway have total control of their home network; manage device access, set parental controls, and pause WiFi. Advanced cybersecurity protection – xFi Advanced Security helps to protect all connected devices at the gateway level from malware and other cyber security threats. 4K streaming device with voice search – Xfinity Flex, a 4K streaming device with an award-winning voice remote to seamlessly watch and search for content from the Xfinity Stream app, Peacock, Netflix, Hulu, Prime, and other popular streaming services. Xfinity Mobile Xfinity Internet customers can get Xfinity Mobile, which combines the nation’s best 5G network with the power to auto-connect to millions of Xfinity WiFi hotspots across the country. Starting at $45 for one line, the lowest entry price for 5G unlimited data in the market, unlimited pricing for Xfinity Mobile is $80 for two lines, $100 for three lines, and $120 for four lines ($30 per line). Peacock Premium and thousands of hours of free content – Peacock, NBCUniversal’s streaming service, delivering originals, libraries of hit TV shows like “The Office” and “Parks and Recreation,” plus films from Universal Pictures, Focus Features, DreamWorks Animation, Illumination and Hollywood’s biggest studios. Over the last decade, Comcast has invested nearly $30 billion to build an expansive, fiber-dense network that carries an immense amount of traffic and has demonstrated extraordinary performance throughout the pandemic. The company has doubled network capacity every 2.5 years to stay well ahead of demand. Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company that connects people to moments that matter. We are principally focused on broadband, aggregation, and streaming with over 56 million customer relationships across the United States and Europe. We deliver broadband, wireless, and video through our Xfinity, Comcast Business, and Sky brands; create, distribute, and stream leading entertainment, sports, and news through Universal Filmed Entertainment Group, Universal Studio Group, Sky Studios, the NBC and Telemundo broadcast networks, multiple cable networks, Peacock, NBCUniversal News Group, NBC Sports, Sky News, and Sky Sports; and provide memorable experiences at Universal Parks and Resorts in the United States and Asia. Visit www.comcastcorporation.com for more information. Contact Details Comcast Foti Kallergis +1 832-986-0196 Foti_Kallergis@comcast.com Company Website https://houston.comcast.com/

November 17, 2021 08:00 AM Central Standard Time

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Comcast Increases Fastest Xfinity Internet Speeds Across Oregon/SW Washington

Comcast Oregon / SW Washington

Comcast has announced increased speeds for its highest Xfinity Internet speed tier, Gigabit Pro, that will provide an extra boost for both current and new customers across Oregon/SW Washington. Effective immediately, Gigabit Pro speeds will increase from 2 gigabits-per-second (Gbps) upload and download – or symmetrical – speeds to 3 Gbps symmetrical speeds nationwide. Xfinity is the country’s largest Gigabit network, now delivering speeds up to 3 Gbps to residential customers. Gigabit Pro uses enterprise-grade, fiber-based ethernet technology to make it possible for Xfinity Internet customers to receive symmetrical multi-gigabit speeds to stream or game in 4K in multiple rooms throughout the home. “At Comcast we understand that high speed Internet connectivity is always top of mind for students, families and others who are still navigating the pandemic,” said Matt Quantz, Vice President of Xfinity Residential Marketing for Comcast in Oregon/SW Washington. “Our commitment to continuous Internet innovation – including speed increases and capacity and reliability enhancements – continues to make our customers’ connectivity experience better than it has ever been before.” This speed increase follows Comcast’s announcement in April of this year, of increased Internet speeds for customers. In addition, the company has continued to make progress toward the 10G (gigabits-per-second or Gbps) industry initiative, which leverages new standards and technology to dramatically increase speeds. In addition to delivering the fastest speeds, Comcast provides unmatched value to Xfinity Internet customers through: Superior WiFi coverage – WiFi coverage with the xFi Advanced Gateway that is WiFi 6-capable and can deliver speeds faster than a gig, and xFi Pod, which together creates a mesh network that reaches every corner of the home. Control connected devices – Using the Xfinity app, customers who lease an xFi Gateway have total control of their home network; manage device access, set parental controls, and pause WiFi. Advanced cybersecurity protection – xFi Advanced Security helps to protect all connected devices at the gateway level from malware and other cyber security threats. 4K streaming device with voice search – Xfinity Flex, a 4K streaming device with an award-winning voice remote to seamlessly watch and search for content from the Xfinity Stream app, Peacock, Netflix, Hulu, Prime, and other popular streaming services. Xfinity Mobile – Xfinity Internet customers can get Xfinity Mobile, which combines the nation’s best 5G network with the power to auto-connect to millions of Xfinity WiFi hotspots across the country. Starting at $45 for one line, the lowest entry price for 5G unlimited data in the market, unlimited pricing for Xfinity Mobile is $80 for two lines, $100 for three lines, and $120 for four lines ($30 per line). Peacock Premium and thousands of hours of free content – Peacock, NBCUniversal’s streaming service, delivering originals, libraries of hit TV shows like “The Office” and “Parks and Recreation,” plus films from Universal Pictures, Focus Features, DreamWorks Animation, Illumination and Hollywood’s biggest studios. Over the last decade, Comcast has invested nearly $30 billion to build an expansive, fiber-dense network that carries an immense amount of traffic and has demonstrated extraordinary performance throughout the pandemic. Comcast has doubled network capacity every 2.5 years to stay well ahead of demand and remains committed to investing in increased Internet connectivity. ABOUT COMCAST CORPORATION:Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company that connects people to moments that matter. We are principally focused on broadband, aggregation, and streaming with over 56 million customer relationships across the United States and Europe. We deliver broadband, wireless, and video through our Xfinity, Comcast Business, and Sky brands; create, distribute, and stream leading entertainment, sports, and news through Universal Filmed Entertainment Group, Universal Studio Group, Sky Studios, the NBC and Telemundo broadcast networks, multiple cable networks, Peacock, NBCUniversal News Group, NBC Sports, Sky News, and Sky Sports; and provide memorable experiences at Universal Parks and Resorts in the United States and Asia. Visit www.comcastcorporation.com for more information. Contact Details Comcast Amy Keiter +1 503-407-9109 amy_keiter@comcast.com Company Website https://corporate.comcast.com/

November 16, 2021 08:20 AM Pacific Standard Time

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Auto Lenders Selects LevLane as Agency of Record

LevLane

Auto Lenders, the leading pre-owned car dealer in NJ and one of the largest pre-owned dealership groups on the East Coast, announced recently it has named LevLane as its new Agency of Record and Agency Partner. Auto Lenders awarded LevLane its marketing business in anticipation of the car dealer’s aggressive expansion plans for both its car selling and car buying divisions. Since its establishment in 1990, Auto Lenders — an independent, family-owned company, currently based in Voorhees, NJ — has experienced substantial growth in the region. The company’s car selling division currently operates eight showrooms across Southern New Jersey and the Greater Philadelphia area. ALgo, Auto Lender’s car buying division, currently operates in 20 states. LevLane will play a key role in both divisions’ ambitious plans to expand by leading marketing strategy and execution for both brands. LevLane will handle all creative strategy and execution, SEO, SEM, media, and content marketing during the client’s expansion. The full-service advertising agency will work collaboratively with the Auto Lenders team to build brand awareness while supporting the company’s mission and vision for the future of car buying and selling. “Auto Lenders is at an inflection point,” said Brad Wimmer, President of Auto Lenders. “We are ready to grow, but knew we needed to find the right marketing partner to make that a reality. When we started our search, we wanted to find an agency that got us and understood our goals and our culture. The process was competitive, but LevLane’s research, insights, expertise, and their inspired creative and branding work went unmatched. Finding LevLane was that final piece we needed to complete the puzzle.” “Auto Lenders is a brand we are very familiar with in the Philadelphia region. So, when they called us, we knew they were a client we wanted to work with" said Josh Lev, SVP of Brand Engagement. "When two companies come together whose culture and goals align as ours do, great work happens. We believe this will be a successful partnership and we are honored to be selected as the team that will help them during this exciting time.” About LevLane LevLane is an award-winning, full-service, independent advertising agency in Philadelphia, PA that has been building brands that people love for nearly 40 years. About Auto Lenders Auto Lenders is an independent, family-owned car company that has been streamlining the auto buying process since 1990. Auto Lenders uses direct relationships with regional banks to cherry-pick the best pre-owned vehicles and offer quick credit options for buyers with all types of budgets. About ALgo ALgo is the auto buying division of Auto Lenders. ALgo’s mission is to make selling a car fast and easy for everyone by being transparent throughout the process and offering top prices for sellers. Contact Details Lauren Stralo +1 215-825-9692 lstralo@levlane.com Company Website https://www.levlane.com

November 16, 2021 11:00 AM Eastern Standard Time

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First Ever Sizing Study Reveals 11.5 Million Americans Participate in the Creator Economy, Earning Money from Platforms Like YouTube, TikTok and Instagram

MBO Partners

A new study from ​ MBO Partners® shows that 2021 is the year of the creator. In the first-ever study of this segment, MBO Partners reveals that there are 11.5 million Americans in the creator economy and that 61%, or 7.1 million people, earned money the last year by doing so. This sector is poised for explosive growth, with another 3.2 million planning to become content creators over the next two years. This new Research Brief is being released in advance of MBO Partners’ 11 th annual State of Independence in America report, the country’s longest-running end-to-end study of the American independent workforce. As retailers harnessed technology to go direct-to-consumer (DTC), U.S. workers enacted their own version by selling their creative skills and talents directly to consumers and companies. The broader independent workforce grew to over 51 million in 2021, an unprecedented 34% growth in a single year. The growth of the creator economy subset mirrors this trend. The shift out of traditional occupations and into the creator economy has people like Wade Forbes pivoting their career paths. Forbes, an artist, and illustrator, spent 16 years working in cyber security and consulting with the DoD before jumping into the creator economy to pursue his lifelong passion of bringing concepts to life through his artwork. “I loved drawing as a kid but did not believe I could make a living as an artist,” Forbes said. “It is a dream to now be able to fulfill my passion while using the skills and expertise from across my entire career.” Technology news site The Information estimates that venture capital firms invested $2 billion in creator economy startups in the first half of 2021, and the venture capital firm Antler reports there are over 220 firms that cater to creators. This rapidly growing ecosystem of creator economy products and support services makes it easier, cheaper, less risky, and more attractive to become a successful content creator. “The Creator Economy validates the trend that more and more workers are realizing the freedom and wellbeing that comes from taking career control into their own hands,” said Miles Everson, CEO, MBO Partners. “Savvy organizations and politicians must realize the workforce of the future will be fueled by independent professional solo-entrepreneurs, choosing to design careers on their own terms. Creators are just one example of how the American workforce is changing at a rapid pace.” The report revealed several key insights about this fast-growing segment of the American workforce, including: Cash on the horizon. While 7.1 million are earning income in the creator economy, another 4.4 million are part of the segment but have not yet earned income. Diversity of talent. The creator economy skews young, with 75% of creators identifying as Gen Z or Millennial. The creators themselves are slightly more diverse than the American population at large, with 19% identifying as Black, compared to just 12% of the overall American population. Let’s collab. Creators are all about the collab with over half (55%) reporting that they are teaming up with other content creators on projects compared to only 21% of independent workers who aren’t content creators. Further, 36% of content creators have hired freelance contractors to help with their business, while only 14% of independent workers overall have done so. The struggle is real. The pressure to engage and reinvent are constant struggles for content creators, along with setting work/life boundaries. A third of all content creators (34%) report struggling with boundaries and burnout versus only 21% of independent workers. From punch the clock to TikTok. Almost six out of ten (59%) independent content creators are punching a clock at a traditional job. In fact, 46% have full-time jobs and 13% have a part-time job. The majority (63%) report working part-time as content creators, while 37% of income-earning digital content creators are doing it full-time. MBO Partners will release the full 2021 State of Independence study in December. To obtain a copy of the brief, please visit https://www.mbopartners.com/state-of-independence/​. About MBO Partners®​ MBO Partners is a deep job platform that connects and enables independent professionals and microbusiness owners to do business safely and effectively with enterprise organizations. Its unmatched experience and industry leadership enable it to operate on the forefront of the independent economy and consistently advance the next way of working. For more information, visit​ ​mbopartners.com​ Contact Details Words For Hire Karen Swim +1 586-461-2103 pr@mbopartners.com Company Website https://mbopartners.com

November 16, 2021 09:00 AM Eastern Standard Time

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COLOR FACTORY ANNOUNCES NEW CHIEF EXECUTIVE OFFICER

Color Factory

Color Factory, the experiential art museum that celebrates the joy of color, has announced Tina Malhotra as the company’s new Chief Executive Officer, effective November 8, 2021. Malhotra has served as Color Factory’s Chief Experience Officer (CXO) for the past three years, overseeing the creative, environmental design, technical production, and physical build-out of each Color Factory location. “Creating experiences that elicit emotional responses has been a lifelong passion of mine. I’m honored to lead Color Factory as we build towards transformational growth and inclusivity,” said Malhotra. “Color has a unique and powerful ability to impact moods, elicit emotions and tell stories. It is a universal language that our artists, designers, and guests use to create genuine human connection and expand empathy. We’re focused on bringing joy and immersive art to as many people as possible through our visionary experiences and community partnerships.” Malhotra brings over 14 years of experience in experiential marketing, event production, and creative strategy. Prior to Color Factory, she spent 11 years in New York City developing experiences for brands like LEGO, HBO, Converse, Coca Cola, Delta and Condé Nast. Malhotra will be responsible for various verticals across the company’s growth plan, including marketplace positioning and creative development of its newest location in Chicago, opening Spring 2022. “We are proud to announce the exciting transition and have Tina lead as Color Factory’s exceptional visionary, spearheading the company for promising growth,” said Jeff Lind, former CEO, Color Factory. “Tina is the driving force behind the creation, builds, and creative direction of each Color Factory experience - she is a natural fit, and we are thrilled for her to take over as strategic head of the company.” Malhotra has notably helped develop and launch Color Factory’s New York City and Houston locations, and serves on the Board of Directors. ### ABOUT TINA MALHOTRA Praised for her acute attention to detail and proven track record in the experiential space, Tina Malhotra, Chief Executive Officer (CEO) of Color Factory, brings over 13 years of experience in experiential marketing, event production, and creative strategy. Malhotra is responsible for various verticals across the company’s growth plan, including marketplace positioning and overseeing the creative development for its newest location launch in Chicago, opening May 2022. Prior to being appointed CEO in November 2021, Malhotra served as Color Factory’s Chief Experience Officer (CXO) for three years, overseeing the creative, environmental design, technical production and physical build-out of each Color Factory location. Malhotra spent 11 years in New York City creating experiences for brands, including LEGO, HBO, Converse, Coca Cola, Delta, Wired Magazine and Candy Crush. ABOUT COLOR FACTORY Color Factory is an experiential art museum. Within each Color Factory location, visitors are invited to experience the joy of color through interactive installations, immersive rooms, and carefully curated moments. Color Factory collaborates with artists, art institutions, nonprofits, and brand partners to tell compelling stories that make life just a little more joyful. Since the 2017 opening of its first pop-up in San Francisco, Color Factory has grown into a series of flagship locations in New York and Houston, with a new location in Chicago opening in Spring 2022. Each location is inspired by and gives back to the city it’s in, working with local communities to identify charitable partnerships and local businesses to support along the way. To learn more, visit https://www.colorfactory.co/. Contact Details Jive PR + Digital Jalila Singerff +1 613-614-6777 jalila@jiveprdigital.com Company Website http://colorfactory.co/

November 16, 2021 09:00 AM Eastern Standard Time

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New Options to Treat Alcohol Use Disorder

YourUpdateTV

Nearly 15 million Americans have alcohol use disorder and 75 million engaged in binge drinking or heavy alcohol use in the month before a survey conducted by the National Institute of Alcohol Abuse and Alcoholism. This problem has not been solved…yet. Hope for a solution is one of the big stories coming out of the Wonderland Conference, the largest psychedelic business event, ever. YourUpdateTV spoke with Awakn Life Sciences CEO, Anthony Tennyson who discussed the problem. “Alcohol addiction is a chronic disease effecting many millions of Americans each year. The success rates for treatments are typically quite low though. Three out of four people are back drinking alcohol within 12 months of seeking treatment. There is, however, a new hope. Psychedelic assisted therapy has been proven to be more effective at treating alcohol addiction than any other currently available treatment.” Awakn Life Sciences Corp. (NEO: AWKN) (OTCQB: AWKNF) (FSE: 954) (‘Awakn’), a biotechnology company developing and delivering psychedelic therapeutics (medicines and therapies) to treat addiction, recently announced that the ‘Ketamine in the Reduction of Alcoholic Relapse’ (KARE) psychotherapy intervention study, which was the first controlled study in the world to investigate ketamine-assisted psychotherapy, will be published in the American Journal of Psychiatry later this year. Professor David Nutt, former Clinical Director of the US National Institute of Alcohol Abuse and Alcoholism and currently Clinical Director at Awakn commented. The approach we’re taking is to use new medicines to disrupt the brains processes of addiction to allow people to escape from the repetitive cravings and which tie them to the alcohol and and also with therapy to help them plot a new path in their lives. About Awakn Life Sciences Corp.: Awakn Life Sciences is a biotechnology company with clinical operations, developing and delivering psychedelic therapeutics (medicines and therapies) to better treat addiction. Awakn’s team consists of world leading chemists, scientists, psychiatrists, and psychologists who are developing and advancing the next generation of psychedelic drugs, therapies, and enabling technologies to treat addiction. Awakn will deliver this evidence backed psychedelic therapies in clinics in the UK and Europe and through licensing partnerships globally. About YourUpdateTV: YourUpdateTV is a social media video portal for organizations to share their content. It includes separate channels for Health and Wellness, Lifestyle, Media and Entertainment, Money and Finance, Social Responsibility, Sports and Technology. Contact Details YourUpdateTV +1 212-736-2727 yourupdatetv@gmail.com

November 15, 2021 07:11 PM Eastern Standard Time

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SmartCone and CITM build Smart City IoT Data Repository to support start ups and SMEs

SmartCone Technologies, Inc.

SmartCone Technologies, Canada’s leader in IoT (Internet of Things) solutions is proud to announce its technology partnership with the Centre for Integrated Transportation and Mobility (CITM). SmartCone is working to build a database Architecture and Platform that will capture data from all Smart Mobility Networks, both 4G & 5G elements, Intelligent IoT Nodes, C-V2X device, IoT devices and other sensors installed on the Smart Mobility Networks. Currently, there are two Smart Mobility Network sites in operation within the City of Hamilton, a public testbed located on the Mountain in the City of Hamilton, referred to as the “ Urban Test Environment ” and a private testbed within McMaster Innovation Park, referred to as the “ Office Park Test Environment ”. CITM’s Smart Mobility R&D Network (SMN) and Smart City IoT Data Repository were built to support start-ups and Small and Medium Enterprise (SME) business clients with product development, R&D, and testing of smart mobility and transportation solutions. As one of three CITM technology partners, SmartCone’s hardware and software became an integral part of the SMN in 2020 and is also a key component of the data repository, available in November 2021. Clients can utilize these technological resources for free, gaining access to a complex test environment that includes both 4G/5G wireless connectivity, cloud storage, IoT/Compute at the Edge capability, and a V2X platform. CITM’s ultimate goal was to design and deliver a test environment providing clients with access to real-time and cumulative data to support the development and commercialization of new technologies. As part of the multi-test environment that also includes Nokia and iSmartWays technology, Smartcone sensors provide business clients with IoT sensor data from real-world urban intersections and roadways, and delivers true compute-at-the-edge capabilities. Richard Dunda, Director, CITM noted, “As one of three technology providers of our new multi-site test environment, Smartcone not only enables the infrastructure required to provide innovators with access to real-time data from the network and cumulative data from the repository, but also the ability to run applications in a cloud based environment, facilitating both remote and on-site, live roadside testing. We are thrilled to be working alongside Smartcone, an Ontario based company, to provide technical resources that further promote innovation in the autonomous transportation sector.” Jason Lee, CEO and Founder of SmartCone Technologies “SmartCone sees CITM as a strategic partner in the development of our technology ecosystem. They are strategically located in an area that provides mobility opportunities that cover the full span of transportation from roads, shipping ports and airports. This gives SmartCone an opportunity to really shine. Their vision, knowledge and experience in helping shape platform companies is also a valuable asset as SmartCone continues to break ground in new markets. On November 16, 2021, CITM and technology partners SmartCone, Nokia and iSmartWays, will hold an informative session to learn about Ontario’s first live, multi-site, 5G R&D test network that is available to help design, validate, and advance smart transportation and mobility products and technologies. Find out more and register for the event here. About CITM About the Centre for Integrated Transportation and Mobility The Centre for Integrated Transportation and Mobility (CITM) is an integral part of Innovation Factory and supports small and medium enterprises (SMEs) and scale ups developing multi-modal and integrated smart mobility technology solutions. CITM provides business and technical advisory services, online training and learning opportunities via Academy@CITM, and access to a live multi-site test environment and data repository. www.citm.ca About SmartCone SmartCone Technologies Inc. (SCTI) is a unique data sensory company that commercializes new Internet-of-Things (IoT) technologies powering a wide array of sensors, edge computing, sensor fusion and artificial intelligence (AI). TheSmartCone™ solutions have been used most recently in “ Return to Work ” solutions during the COVID-19 pandemic, as well as securing dangerous work sites, controlling bicycle lane traffic, managing vehicle fleets, smart warehouses, crowd control, and more. Visit us at www.thesmartcone.com Contact Details For more information, please contact Tenille Houston +1 343-804-0727 tenille@thesmartcone.com

November 15, 2021 10:00 AM Eastern Standard Time

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Customer Experience and Customer Engagement Market to Surpass $100 Billion in Annual Worldwide Revenue by 2026, According to Dash Research

Dash Network

Customer experience (CX) and customer engagement (CE) initiatives continue to be a major priority for organizations around the world, especially in light of the significant changes and disruptions to customer relationships that emerged as a result of the COVID-19 pandemic. According to a new report from Dash Research, this level of focus is leading to brisk growth in the market for CX/CE technology platforms. “While CX improvements are largely driven by organizational change management, software is increasingly being used to support these initiatives by managing and making available the plethora of customer data that is captured and aggregated from a variety of sources,” says principal analyst Keith Kirkpatrick. He adds that some of the key drivers of market growth include pandemic-related shutdowns and reopening, increased focus on omnichannel customer interaction capabilities, the rise of customer centricity, and the elimination of functional silos within organizations. Dash Research forecasts that global CX/CE revenue will increase from $63.6 billion in 2021 to $100.3 billion by 2026. The market size experienced a 13.5% decline between 2019 and 2020 due to economic effects of the COVID-19 pandemic, but spending has recovered in 2021 and is projected to reach 2019 levels again by the end of 2022. The market intelligence firm forecasts that the top 5 industries in terms of CX/CE spending between 2021 and 2026 will be as follows: Telecommunications Healthcare Financial Services & Insurance Retail Government/Public Sector Dash Research’s report, “CX Market Forecasts”, includes a detailed market sizing and forecast model that focuses on the business-to-business (B2B) and business-to-consumer (B2C) software and services opportunity related to CX and CE. The forecast is split into a variety of segments, based on the world region in which the solution is used, the offering itself, functional area, and industry. The impact of the COVID-19 pandemic, the market drivers and barriers, and insights into four industries that are driving the market spending are discussed in the report, along with recommendations for both end users and vendors. An Executive Summary of the report is available for free download on the firm’s website. Dash Research, the market intelligence arm of Dash Network, provides in-depth research and insights on the worldwide CX market including a comprehensive assessment of technology solutions, business issues, market drivers, and end-user dynamics across industry sectors. Dash Research’s global market coverage combines qualitative and quantitative research methodologies to provide a complete view of emerging business opportunities surrounding contact center technologies, customer data & analytics, customer data platforms, customer insights & feedback, customer relationship management, personalization & optimization, and employee experience. For more information, visit www.dashresearch.com or call +1.720.603.1700. Contact Details Clint Wheelock +1 720-603-1700 press@dashnetwork.com Company Website http://www.dashnetwork.com

November 15, 2021 05:30 AM Eastern Standard Time

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